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Shipping



Please note that we ship all orders from our store in Chicago during regular business hours, Monday through Friday. All orders are processed and ship directly from our store within 2-3 business days once credit card authorization and verification has been obtained.

 

All orders from alexandramarksjewelry.com are sent priority first class mail through USPS, unless otherwise specified at checkout. Please note that there is a significant upcharge if you require shipping through UPS. We recommend that all diamond jewelry purchased be shipped through UPS.

When your order is ready to be shipped, you will receive a shipment confirmation e-mail or text message with your tracking number.

Once your order has been packaged, we then hand off your package to one of our third party shipping partners. At this point AlexandraMarksJewelry.com is no longer responsible for any package that it lost or stolen in transit or upon arrival.  All claims must be directed to the carrier responsible for your package delivery.

 

ALL shipping charges are non-refundable